Respect Comes First

Treat users, coaches, customer-support staff and community members with dignity. Harassment, sexual misconduct, threats, hate speech, bullying or discriminatory behaviour is not allowed.

Safe Fitness Guidance

Experts must work within their qualifications, avoid unsupported medical claims and encourage appropriate medical review where a user reports injury, illness or risk factors. Users should not pressure experts to provide unsafe advice.

Privacy and Consent

Do not share another person’s private information, screenshots, recordings or call content without permission. Never request passwords, payment credentials or unnecessary personal documents.

Authentic Profiles and Qualifications

Profiles, certifications, experience and product claims must be accurate. Impersonation, fake reviews, misleading before-and-after claims and altered credentials may lead to removal.

No Exploitation or Off-Platform Abuse

Do not use FitFrnd to solicit illegal services, manipulate payments, evade platform safeguards, spam users or pressure people into off-platform transactions.

Reporting and Enforcement

Use in-app reporting or email safety@fitfrnd.com. We may review reports, preserve relevant records, warn users, restrict features, suspend accounts or cooperate with authorities where required.